Klarna Order Status AUTHORIZED: Order Authorized
The customer's payment has been authorized by Klarna. Funds are reserved and the merchant can proceed to capture (ship the order). Authorization is typically valid for 28 days.
What it means
The AUTHORIZED code from Klarna is not a payment decline, but rather a successful processing state. It indicates that the customer's payment has been approved and the funds are currently reserved. In this state, the transaction awaits merchant action to capture the funds, typically when the goods are shipped or services are delivered. If left uncaptured, the authorization will automatically expire—usually after 28 days.
Classification & retryability
Do not retry the authorization attempt. The payment is already approved and waiting for capture. If the capture window is missed and the authorization expires, a capture cannot be retried; the customer must complete a brand new checkout.
Common causes
- The customer successfully completed the Klarna checkout process and the transaction was approved.
- The merchant's payment integration created the transaction but is configured to capture funds manually at a later time (e.g., upon shipment).
- The payment is sitting in the merchant's order queue awaiting fulfillment within the standard 28-day validity window.
How to resolve it
Since this is a successful payment state, resolution simply requires completing the order lifecycle. Proceed with fulfilling the customer's order and submit a capture request to Klarna once the goods have shipped. Ensure that your order management system is configured to trigger this capture before the authorization expires.
For merchants
Monitor authorized transactions and ensure they are captured within the allowed window (typically 28 days for Klarna). Fulfill the order according to your standard shipping workflow, and trigger a capture request to transition the payment from reserved to settled. If you miss the capture deadline, the authorization will expire and you will need to ask the customer to place a new order.
For customers
No action is required from the customer at this stage. Their payment has been approved and they should wait for the merchant to ship the order.