FAQ

Yes — SmartRetry continuously learns and evolves.
The system automatically analyzes new transaction data, issuer behaviors, and acquirer trends to refine its retry and routing logic, ensuring that your approval rates improve the longer you use it.

In addition, our platform itself is constantly improving — we regularly introduce new optimization tools, smarter retry logics, and expanded features to the SmartRetry Arsenal.
These updates enhance both the core engine and our Approval Rate (AR) service, so your performance continues to grow not only from your data, but also from ongoing innovation on our side.

No system can guarantee specific percentages, since outcomes depend on external factors like issuer behavior, acquirer policies, and transaction mix.
However, SmartRetry’s data-driven retry logic has consistently shown measurable, repeatable improvements across multiple industries and regions.

Yes. The dashboard allows you to compare approval rates across different acquirers, issuers, and date ranges, helping you see which providers perform best and where optimization is most effective.

We monitor a wide range of metrics, including:

• Approval ratio before and after retry
• Decline reason distribution
• Acquirer success rate and latency
• 3DS challenge vs. frictionless success rate
• Retry efficiency and timing
  These insights help identify the biggest opportunities for improvement in your payment flow.

SmartRetry provides real-time dashboards and analytics that display approval rates, retry success ratios, acquirer performance, and other key metrics.
You can also export detailed reports or connect the data to your internal BI systems via API.

But the simplest and most powerful way to measure performance is even more direct:
every transaction that succeeds through SmartRetry is a transaction that previously failed elsewhere.
In other words, every approved payment you see in our dashboard represents revenue you would have otherwise lost — making the impact of SmartRetry immediately visible and measurable.

No — SmartRetry is designed for real-time decision-making with minimal latency.
Retries and routing decisions are processed within milliseconds, ensuring that performance optimization never slows down your checkout or payment flow.

Results with SmartRetry are immediate — many of the optimization tools within our SmartRetry Arsenal don’t rely on your past processing history, so you can see a noticeable improvement from day one.
That said, the system continues to refine its performance as it learns from your own transaction data.
The optimal results are typically reached after about one month, once SmartRetry has analyzed successful transaction patterns, issuer responses, and acquirer performance specific to your business.

On average, SmartRetry users experience a 5–25% improvement in approval rates, depending on transaction type, region, and acquirer mix.
The system continuously learns and optimizes, so performance improves over time as more data is collected.