SmartRetry - Payment Recovery Platform
SmartRetry
SmartRetry
vs
BU
Butter Payments

SmartRetry vs Butter Payments

Quick Verdict

Choose SmartRetry for flexibility and transparent pricing

SmartRetry offers broader PSP compatibility, transparent pricing, and no minimums. Butter Payments suits enterprise DTC brands wanting dedicated support.

Last updated: 2026-04-28T06:01:55

Feature Comparison

Feature
SmartRetry
SmartRetry
BU
Butter Payments
Core Technology
AI/ML-powered retries
Per-merchant ML models
Real-time diagnostics
Integrations
Works with any PSP
No checkout changes required
Multi-PSP orchestration
Global Coverage
Direct bank relationships
500+
Not disclosed
Global coverage
50+ countries
US/Europe focus
Features
Dunning email campaigns
Via partners
Alternate card routing
PSP-dependent
3DS handling
Pricing
Performance-based pricing
No setup fees
No minimums
Full support
Partial
Not supported

Pros & Cons

SmartRetry
SmartRetry

Pros

  • Works with any payment service provider
  • No changes to existing checkout required
  • 500+ direct bank relationships worldwide
  • Real-time root cause diagnostics
  • Transparent performance-based pricing
  • Global coverage across 50+ countries

Cons

  • Dunning campaigns available via partners only
  • Alternate card routing depends on PSP capabilities
BU
Butter Payments

Pros

  • Deep data science approach to bank timing
  • Strong enterprise support and SLAs
  • Individual payment ML (not batch)
  • Strong brand clients for social proof

Cons

  • Enterprise-focused (may not fit smaller merchants)
  • Lower reported lift than specialized tools
  • Less transparent pricing
  • More limited PSP compatibility

Which Should You Choose?

Both platforms have their strengths. Here's a quick guide to help you decide.

Recommended
SmartRetry

Choose SmartRetry

Best for most businesses

  • Global merchants using multiple PSPs
  • Businesses wanting no checkout changes
  • Companies needing provider independence
  • Merchants requiring deep payment diagnostics
  • Businesses wanting transparent, performance-based pricing
Get Started with SmartRetry
BU

Choose Butter Payments

For specific use cases

  • Enterprise DTC brands
  • Companies with enterprise support needs
  • Braintree/Recharge users
Visit Butter Payments

Frequently Asked Questions

SmartRetry offers broader PSP compatibility and transparent performance-based pricing with no minimums, making it accessible to businesses of all sizes. Butter Payments is enterprise-focused with revenue share pricing.
SmartRetry reports 20-30% improvement while Butter reports 8-12% YoY improvement. Direct comparison depends on your specific business, but SmartRetry's 500+ bank relationships provide a broader recovery network.
Yes, SmartRetry has no minimums and performance-based pricing, making it accessible to businesses of all sizes. Butter Payments is more enterprise-focused.
Yes, SmartRetry works with any PSP including Braintree, Stripe, Adyen, Checkout.com, and more. Unlike Butter, you're not limited to specific gateway integrations.

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SmartRetry

Ready to RecoverMore Revenue?

See how SmartRetry can improve your payment recovery rates with a free analysis. Performance-based pricing means you only pay when we recover payments.

No setup feesNo minimumsPay only on success
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