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Visa

Visa Issuer Response Code 11: Approved, VIP

Last updated: October 8, 2026

Key details

Brand
Visa
Code
11
Response
11
Detailed Response
Approved, VIP

What it means

Visa response code 11 indicates an 'Approved (V.I.P)' status, meaning the transaction was authorized successfully by the issuing bank. It is a positive approval signal, not a decline.

Why does code 11 occur?

  • The issuing bank successfully authorized the transaction and assigned it Visa's VIP approval designation.
  • A payment gateway or downstream system incorrectly mapped this successful authorization response as a decline.

How to solve 11?

No resolution is needed as this is a successful transaction. Proceed with standard capture and fulfillment workflows.

Solving as a merchant

Process the order or service as you normally would for an approved transaction. If your payment gateway erroneously flagged this as a decline, update your response code mapping or contact your processor's support team.

Solving as a client

No action is required from the customer; their payment was successful.

See the full list of Visa's decline codes >Find code on Visa's website >

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Kyle Regacho

Author

Kyle Regacho
LinkedInFind me on Linkedin

Focused on payment recovery, decline codes, and authorization optimization at SmartRetry. Helps payment teams turn failed transactions into recovered revenue

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