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Visa

  • Cards

Visa is a global card payment network enabling merchants to accept secure electronic payments worldwide.

Struggling with your approval ratio for this payment provider?

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Published
Last updated
1 min
Visa
Visa payment phone

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About Visa

Product Type
Payment Method
Foundation
1958
Stock ID
NYSE:V
Company Type
public
Employees
20,000+
Location
USAUSA
Channel
OnlineIn person

Features

Global Acceptance Network

Accepted worldwide across online and in-store merchants.

Fast Authorization

Low-latency authorization with high network reliability.

Issuer Risk Signals

Detailed issuer responses and decline reason codes.

Fraud Prevention

Built-in network-level fraud and risk protection.

Visa Secure (3DS)

Support for strong customer authentication with frictionless flows.

Cross-Border Ready

Optimized for international and multi-currency transactions.

Tokenization & Wallets

Native support for network tokens and digital wallets like Apple Pay.

Tip from SmartRetry Merchants can improve Visa approval rates by ensuring accurate transaction data, using authentication only when required, and handling issuer decline signals correctly to avoid unnecessary retries.

Currencies

Processing currenciesUSD, EUR, GBP, JPY, AUD, CAD, CHF, CNY, HKD, SGD, SEK, NZD, MXN, BRL, INR

Available in

Available countries
  • Global

FAQ

Statuses

StatusesAll
CodeDescription
ECI Codes
05

Cardholder authentication is successful (step-up or frictionless)

06

Authentication was attempted but not completed (e.g. frictionless or passive)

07

Non-authenticated e-commerce transaction

Issuer Response Codes
10

Approved, partial

11

Approved, VIP

12

Invalid transaction

13

Invalid amount

14

Invalid card number

15

No such issuer

19

Re-enter transaction

21

No action taken

25

Unable to locate record on file

28

File update file locked out

39

No credit account

41

Lost card

43

Stolen card

46

Closed account

51

Not sufficient funds

52

No checking account

53

No savings account

54

Expired card

55

Incorrect personal identification number

57

Transaction not permitted to cardholder

58

Transaction not permitted to terminal

59

Suspected fraud

61

Exceeds withdrawal amount limit

62

Restricted card

63

Security violation

64

Transaction does not fulfill AML requirement

65

Exceeds withdrawal frequency limit

70

Pin data required

74

Different value than that used for PIN encryption errors

75

Allowable number of PIN tries exceeded

76

Unsolicited reversal

78

Card not activated

79

Reversed (by switch)

80

No financial impact (used in reversal responses to declined originals)

81

Cryptographic error found in PIN (during PIN decryption)

82

CVV failure

85

No reason to decline (AVS/CVV2/credit voucher or return)

86

Cannot verify PIN (e.g., no PVV)

89

Ineligible to receive financial position information (GIV)

91

Issuer or switch inoperative

92

Routing error

93

Violation of law

94

Duplicate transmission

96

System malfunction

00

Approved or completed successfully

01

Refer to card issuer

02

Refer to card issuer's special conditions

03

Invalid merchant

04

Pick-up card

05

Do not honor

06

Error

07

Pick-up card, special conditions

1A

Additional customer authentication required

6P

Verification data failed

B1

Surcharge amount not permitted on Visa cards or EBT food stamps (U.S. acquirers only)

B2

Surcharge amount not supported by debit network issuer.

N0

Force STIP

N3

Cash service not available

N4

Cash request exceeds issuer or approved limit

N5

Ineligible for resubmission

N7

Decline for CVV2 failure

N8

Transaction amount exceeds preauthorized approval amount

P5

Denied PIN unblock—PIN change or unblock request declined by issuer

P6

Denied PIN change—requested PIN unsafe

Q1

Card Authentication failed

R0

Stop Payment Order

R1

Revocation of authorization order

R2

Transaction does not qualify for Visa PIN

R3

Revocation of all authorizations order

Z1

Offline-declined

Z3

Unable to go online; offline-declined

5C

Transaction not supported/blocked by issuer

9G

Blocked by cardholder/contact cardholder

3DS Transaction Status Reason
10

Stolen card

11

Suspected fraud

12

Transaction not permitted to cardholder

13

Cardholder not enrolled in service

14

Transaction timed out at the ACS

15

Low confidence

16

Medium confidence

17

High confidence

18

Very high confidence

19

Exceeds ACS maximum challenges

20

Non-payment transaction not supported

21

3RI transaction not supported

22

ACS technical issue

23

Decoupled authentication required by ACS but not requested by 3DS requestor

24

3DS requestor decoupled max expiry time exceeded

25

Decoupled Authentication was provided insufficient time to authenticate cardholder. ACS will not make attempt

26

Authentication attempted but not performed by the cardholder

27

Preferred authentication method not supported

01

Card authentication failed

02

Unknown device

03

Unsupported device

04

Exceeds authentication frequency limit

05

Expired card

06

Invalid card number

07

Invalid transaction

08

No card record

09

Security failure

80

Error connecting to ACS

81

ACS timed out

82

Invalid response from ACS

83

System error response from ACS

84

Internal error while generating Cardholder Authentication Verification Value (CAVV)

85

Visa Merchant ID (VMID) not eligible for requested program

86

Protocol version not supported by ACS

87

Transaction is excluded from attempts processing — includes non-reloadable prepaid card and Non-Payments (NPA)

88

Requested program not supported by ACS

89

CAVV is included in response

90

Issuer Strong Customer Authentication (SCA) required

91

CanBeUsedForFidoEnrollment

92

CanNotBeUsedForFidoEnrollment

3DS Transaction Status
Y

Authentication / Account Verification Successful

N

Not Authenticated / Account Not Verified; Transaction denied

U

Authentication / Account Verification Could Not Be Performed (technical or other problem)

A

Attempts Processing Performed; not authenticated/verified, but proof of attempted authentication is provided

C

Challenge Required; additional authentication required (CReq/CRes flow)

D

Decoupled authentication confirmed

R

Authentication / Account Verification Rejected; issuer requests authorization not be attempted

I

Informational only; 3DS Requestor challenge preference acknowledged

CAVV Result Codes
0

CAVV could not be verified or was missing. No liability shift; merchant is not protected.

1

CAVV failed verification – cardholder authentication. Liability remains with issuer.

2

CAVV passed verification – cardholder authentication. Liability shift applies.

3

CAVV passed verification – attempted authentication. Liability shift applies.

4

CAVV failed verification – attempted authentication. Liability shift applies.

5

Reserved – Not used.

6

Issuer not participating in CAVV verification. Liability shift applies.

7

CAVV failed verification – attempted authentication. Liability shift applies.

8

CAVV passed verification – attempted authentication. Liability shift applies.

9

CAVV failed verification – attempted authentication. Liability shift applies.

CAVV not present or not verified. No liability shift; merchant is not protected.

A

CAVV passed verification – attempted authentication. Liability shift applies.

B

CAVV passed verification – no liability shift. Merchant is NOT protected.

C

CAVV not verified (Attempted Authentication). Liability shift applies.

D

CAVV not verified (Cardholder Authentication). Liability shift applies.

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